FAQ
Accepting New Clients
Yes, we are accepting new clients.
Not Sure if Coaching/ NLP is Right For Me
If you are not sure which method is right for your situation, please feel free to call Ghita, or have an introductory coaching or counselling session to start with.
Do I Need a Package?
No. You can just do a method per session: Eg: Time Line Therapy, Submodalities, Parts Integration, Life Coaching for Goals, EMDR etc.
How Will I Know Which Method to Book?
A good chat: Book in for an introductory session (or 10 minute call-back chat) so that as a team you can decide, based on your information and goals, which method to select. You can also do a package: Packages will work on a few things. Whatever is not working in your life determines what you do want. Whatever triggers have come up for you in the past will also show you the way.
Can I Have My Appointment Online for Coaching?
Yes, absolutely you can. Just be aware that some methods will need to be face to face for 100% satisfaction in the process. Online sessions are not suitable for Ghita's Time Line Therapy® method and Submodalities, plus there can be distractions at home. Please discuss with Ghita.
Video: Skype, Whatsapp, Facebook Messenger and Phone sessions
Is Coaching the Same as Therapy?
Most coaches get asked about the difference between life coaching and therapy a lot: “Isn’t coaching really like therapy or counselling, or even mentoring?” The short answer? No.
Clients seeking counselling usually have a problem arising from a specific condition or relationship, requiring guidance from a professional in this field. Yes, Ghita is a counsellor, but she keeps methods somewhat separate.
Most coaching clients are successful, fulfilled people already and are now looking to raise the bar, experience even more success and become more effective at what they already do well. A coach, is forward focused (not past) so the client is empowered to be in cause rather than effect.
How Do I Pay For My Appointment?
To ensure as much time as possible is available for your appointment, payment is processed at the time of your booking. Also, sometimes clients can feel emotional during a session, or in the case of hypnotherapy, clients may have trouble concentrating straight afterwards, so it is not a good time to ask for payment. We hope you understand.
ALL BOOKINGS ONLINE RECEIVE AN AUTOMATIC INVOICE/ RECEIPT EMAILED
Location:
Ghita Andersen - Currumbin Beach - All Services: Online Bookings.
Mondays by arrangement
Tuesday - Friday: 10am - 8pm; Saturday: 10am - 2.30pm
Address: Private Residence - address will appear on your booking text and email
CANCELLATION TERMS:
Standard One-Off Appointments (Not Packages):
PACKAGE CANCELLATIONS & REFUNDS:
EMDR, Hypnotherapy and Life Coaching Packages
All clients receive a reminder sms the day before. Cancellations with less than 24 hours notice will forfeit the deposit or session in a package. Cancellation Policy 2024
Preparation: What Do I Bring?
Is Coaching Confidential?
It is. Nothing said will be revealed unless permission (client consent) has been given and any notes taken are kept secure. However, exceptions may occur: We may use stories for case studies in our social media sites - but without names. And we may ask a client to give verbal or written consent to creating a video review which may be used on social media or our websites. Google reviews are also public. Privacy Policy
Do Health Funds Rebate Hypnotherapy?
Yes, some do. If your Health Fund accepts the service, you can use the invoice/ receipt we emailed you upon online booking. *Please check with you health fund before booking. We cannot guarantee that your health fund will reimburse you for hypnotherapy. Please note that we have no particular registrations.
TIPS FOR NEW CLIENTS:
Messages: You will receive
All Clients:
Yes, we are accepting new clients.
Not Sure if Coaching/ NLP is Right For Me
If you are not sure which method is right for your situation, please feel free to call Ghita, or have an introductory coaching or counselling session to start with.
Do I Need a Package?
No. You can just do a method per session: Eg: Time Line Therapy, Submodalities, Parts Integration, Life Coaching for Goals, EMDR etc.
How Will I Know Which Method to Book?
A good chat: Book in for an introductory session (or 10 minute call-back chat) so that as a team you can decide, based on your information and goals, which method to select. You can also do a package: Packages will work on a few things. Whatever is not working in your life determines what you do want. Whatever triggers have come up for you in the past will also show you the way.
Can I Have My Appointment Online for Coaching?
Yes, absolutely you can. Just be aware that some methods will need to be face to face for 100% satisfaction in the process. Online sessions are not suitable for Ghita's Time Line Therapy® method and Submodalities, plus there can be distractions at home. Please discuss with Ghita.
Video: Skype, Whatsapp, Facebook Messenger and Phone sessions
Is Coaching the Same as Therapy?
Most coaches get asked about the difference between life coaching and therapy a lot: “Isn’t coaching really like therapy or counselling, or even mentoring?” The short answer? No.
Clients seeking counselling usually have a problem arising from a specific condition or relationship, requiring guidance from a professional in this field. Yes, Ghita is a counsellor, but she keeps methods somewhat separate.
Most coaching clients are successful, fulfilled people already and are now looking to raise the bar, experience even more success and become more effective at what they already do well. A coach, is forward focused (not past) so the client is empowered to be in cause rather than effect.
How Do I Pay For My Appointment?
To ensure as much time as possible is available for your appointment, payment is processed at the time of your booking. Also, sometimes clients can feel emotional during a session, or in the case of hypnotherapy, clients may have trouble concentrating straight afterwards, so it is not a good time to ask for payment. We hope you understand.
ALL BOOKINGS ONLINE RECEIVE AN AUTOMATIC INVOICE/ RECEIPT EMAILED
Location:
Ghita Andersen - Currumbin Beach - All Services: Online Bookings.
Mondays by arrangement
Tuesday - Friday: 10am - 8pm; Saturday: 10am - 2.30pm
Address: Private Residence - address will appear on your booking text and email
CANCELLATION TERMS:
Standard One-Off Appointments (Not Packages):
- A 24 HOUR REMINDER SMS is sent out the morning before your appointment with enough time so that you can postpone or cancel if you need to.
- If you need to postpone your appointment any credit paid will remain to use at a later time or you can ask for a refund. With 24 Hours notice or more you will receive a full refund, minus the credit card fees which are taken out when you booked the appointment by Stripe. If you have a package and miss or cancel last minute an appointment, then it will impact the success of your goals - as it will only be the remaining appointments left.
- Late cancellations or non-attendance at an appointment without notice incurs a full fee charge, so please consider a phone or video session if you are running late or can't get a babysitter. Children are not allowed in sessions, nor are they an excuse for cancellations.
PACKAGE CANCELLATIONS & REFUNDS:
EMDR, Hypnotherapy and Life Coaching Packages
- 7 Days notice (or more) of cancellation before package has begun: Full Refund Minus Stripe Credit Cards Fees.
- Less than 7 days notice will incur the full fee due to multiple diary hours. Children and Illness are not an excuse because we can offer therapy via video.
- Packages each have their own terms and conditions listed on the page they are advertised on. Note: We do not refund unused hours once a package has begun. By purchasing a package you agree to the terms and conditions. There are no excuses for not having read the T&Cs.
- Individual sessions may be postponed with 24 hours notice, but not refunded once package has begun.
All clients receive a reminder sms the day before. Cancellations with less than 24 hours notice will forfeit the deposit or session in a package. Cancellation Policy 2024
Preparation: What Do I Bring?
- Bring any notes you have written about the issues you wish to talk about
- Completing your online form will save a few minutes in your session and is a requirement before your session
Is Coaching Confidential?
It is. Nothing said will be revealed unless permission (client consent) has been given and any notes taken are kept secure. However, exceptions may occur: We may use stories for case studies in our social media sites - but without names. And we may ask a client to give verbal or written consent to creating a video review which may be used on social media or our websites. Google reviews are also public. Privacy Policy
Do Health Funds Rebate Hypnotherapy?
Yes, some do. If your Health Fund accepts the service, you can use the invoice/ receipt we emailed you upon online booking. *Please check with you health fund before booking. We cannot guarantee that your health fund will reimburse you for hypnotherapy. Please note that we have no particular registrations.
TIPS FOR NEW CLIENTS:
Messages: You will receive
- A booking SMS or Email (the day you book)
- An SMS reminder before your appointment to say we are looking forward to seeing you
All Clients:
- Filling out the online intake form will save 10 minutes of your first session. Clients receive a link to an online form.
- Please arrive at your scheduled time, but not early. Clients may be back to back and there is no waiting reception in these private homes
- Free parking is available on the street